CUSTOMER SUPPORT SPECIALIST
Are you an exceptional communicator and tech-savvy problem solver?
Unique employer branding and recruitment agency Brandem assists Briox in finding the Customer Support Specialist.
Why work at Briox?
As a Customer Support Specialist, you'll be responsible for providing exceptional support for Briox' accountants as well as end customers. You will onboard accountants to Briox, support sales and development team, assist with English to Estonian translations and update social media.
Are you ready to delight the customers of a SaaS solution?
Join our team in Tallinn, Espoo or from your home office! You will get to be part of a fast-growing international company that values its customers and employees.
Supportive and international team
You shine in this role if you have experience in B2B customer service and you speak excellent Estonian and fluent English. In order to provide great customer support, you need a good knowledge of accounting. You describe yourself as a tech-savvy and self-motivated problem solver who is enthusiastic and customer-oriented.
Do you have any questions?
Do not hesitate to contact Brandem's recruitment consultant Evelin Kuivjõgi.
+372 5887 5057
evelin@brandem.ee
Learning something new every single day
Possibility to choose to work from Estonia, Finland or your home office
An exciting industry that is in the midst of a change
Freedom and flexibility to organise your work
Briox is one of the few international SaaS companies in the Nordic and Baltic region that sells its own ERP system that supports accounting, invoicing, time management and related tasks. Our core customers are accounting agencies in Finland, Estonia, Latvia and Lithuania. Our Estonian office is located in the heart of Tallinn and the Finnish office is in Espoo.
Hilje Savolainen
Sales Manager
“Briox software is easy to use. You can communicate within the software smoothly and get control over your accounting and invoicing. There are plenty of API integration possibilities and we offer various free trainings for our clients.
I enjoy working in an international and multi-cultural company where I can learn new things every day. There is no routine in my work. I have the flexibility to organize my work and the ability to create challenges for myself."
OUR VALUES
Ambitious goals and inclusive team
You get to be part of our growth journey and have the ability to contribute how fast and how much we grow. You will be part of the dynamic dream team that other players on the market will be talking about in the coming years.
Modern and customers-first approach
Briox is a truly modern, dynamic and customer-focused organisation. We strive for excellent customer service, and all of our product developments stem from customer needs. The company has a human touch and takes care of its employees.
International forward-thinking company
Briox has been on the international market from day one. We create a unique SaaS solution in an exciting industry that is undergoing change. You get to choose whether to work from the Finnish, Estonian or your home office.
We are all in this together.
We strive for simplicity.
We are transparent and reliable.
OUR PARTNERS
Take a chance and apply here to become part of our ambitious dream team!
TOGETHERNESS
SIMPLICITY
TRANSPARENCY
Johanna Hannus
Country Manager in Finland & Estonia
"I give you the freedom to take initiative and choose the best way to reach your goals. You will closely collaborate with, among others, the Quality Manager and Product Manager in Sweden.
I value straightforward and honest communication and I strive to create a positive and inspiring atmosphere where everyone helps each other but at the same time there is a healthy form of competition.”
Some of your colleagues speak
Ability to make our customers life easier
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Apply before 17.03.2021